Industry spotlight
Technology Services Insurance
Coverage considerations for technology advice, software and services, client systems, contracts, cyber risk, and business interruption.
What makes technology services insurance different?
Technology firms can cause client financial loss through failed services while also facing their own security and system-interruption events.
Common operational risks and exposures
Technology services
Implementation, consulting, hosting, software, or support errors can create client claims.
Client systems and data
Access to customer networks or data increases privacy and security exposure.
Contract obligations
Service levels, warranties, indemnity, and limitation clauses shape risk.
Insurance coverages commonly considered
The right combination depends on the operation. These coverage guides explain the underlying policies without repeating their full details here.
Professional Liability Insurance
Coverage for certain claims alleging errors, omissions, negligence, or failure in professional services.
Cyber Liability Insurance
First- and third-party coverage for selected data, privacy, security, and technology incidents.
General Liability Insurance
Core liability coverage for third-party bodily injury, property damage, and certain personal and advertising injury claims.
Commercial Property Insurance
Protection for buildings, business personal property, stock, equipment, and selected income exposures.
Important specialized gaps and concerns
- Technology E&O and cyber coverage should be coordinated to avoid gaps.
- Contractual liability, performance guarantees, and intellectual property may be limited.
- Dependent providers and cloud outages require explicit review.
Operational factors that can affect coverage
- Products, services, revenue, clients, and territories
- Hosting, data access, subcontractors, and vendors
- Contracts, security controls, continuity plans, and claims
What a business owner should compare
- How operations and locations are described
- Limits, deductibles, sublimits, and valuation
- Industry-specific exclusions and endorsements
- Audit, reporting, and risk-control requirements
A practical next step
Gather current policies, a clear description of operations, property and equipment values, vehicle and employee information, contracts, and recent loss history. Those details help make policy comparisons more meaningful.