Experience and personal service in Lee’s Summit.

After earning his BS/BA in Business & Finance at Avila College here in Kansas City, Bob began his insurance career in 1989. As an insurance agency owner and advisor Bob has been helping customers navigate the complexities of both personal and business insurance for almost thirty years! In February 2018 Bob decided to merge Hoog & Associates Agency Inc. with the Mid-America family in order to bring more resources to his customers. The merger has also freed up Bob to spend more time doing what he loves most, meeting with and helping clients. Bob brings a wealth of knowledge and experience to his clients in all aspects of personal, business, life and retirement insurance. Throughout his career Bob has earned various company and industry awards and has been recognized on many occasions for outstanding customer service and productivity. He also served on the Regional and National Agents Advisory Council for Nationwide Insurance. Bob is married to Sherry who teaches high school English at Lees Summit North, and together they have 6 children. Bob is an avid tennis player, a huge dog lover and loves the outdoors.

LeaAnn began her insurance career in 1988 working for Farmers Insurance Group. When the agent she worked with became a District Manager she took on the role of training all new recruits on all things insurance. When the District Manager she worked with retired she began a new phase of her insurance career in commercial (business) insurance. LeaAnn has worked in the Lee’s Summit office for several years. She has worked closely with Bob Hoog in her role as a commercial support team member providing superb customer service to those clients served out of the Lee’s Summit office. After the merger of Bob’s agency with Mid America Specialty Markets she became a valuable member of our commercial lines team. Her main goal is to respond to all her client’s inquiries and resolve any issues they may have. She has a great working rapport with each of them and they know they can count on her to provide the excellent service they deserve. “That’s what our clients want…us to be here when they call and be ready to help!” She enjoys spending her spare time with her kids, playing Pickle Ball and hanging out at the lake with family.

Deanna has 38 years of customer service experience with 15 of those being in property and casualty insurance. She began her insurance career in 1980 working as a CSR for an independent insurance agency in Washington. They made the move to Missouri in 1988 and after 23 years of working in healthcare found her way back into the insurance industry when in 2011 she joined the Bob Hoog Agency which merged and is now Mid America Specialty Markets. Customer service is very important to Deanna! She strives to provide our personal lines clients with the same great service she would expect for herself. Deanna handles all aspects of personal lines insurance including quoting and writing or placing new policies, performing policy reviews with customers making policy changes, handling customer billing and assisting with other client policy needs.

Marsha has worked as an inside sales representative since 1991. She began her career in insurance in 1999 as an administrative support person generating new business contacts and setting appointments for outside sales agents. In 2004 Marsha obtained her life and health license. She began building her own base of insurance clients while continuing her support work with outside sales agents. In 2010 Marsha began working in Lee’s Summit with Bob Hoog of the Hoog & Associates Agency. In 2013 Marsha obtained her property and casualty license and has worked since then as an associate agent and licensed customer service representative. Marsha joined our agency in early 2018 with the merger of Hoog & Associates and Mid America Specialty Markets. As a valuable member of our Mid America team, Marsha now works out of our Overland Park – Shawnee office as a licensed customer service representative (CSR) where she continues to build strong relationships with new and current customers.