Mid-America Specialty Markets
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Mid-America Specialty Markets · Springfield

Specialized support for Springfield-area clients.

A hub for our commercial and personal lines teams.

Your local office

Here when coverage gets complicated.

Our Springfield office includes leaders from both our commercial and personal lines teams. That mix of local service and agency-wide expertise helps us support individuals, families, and organizations with coverage suited to their circumstances.

Mid-America Specialty Markets Springfield office

Visit the office

Springfield office details

Office hours
Monday–Friday9:00 AM–5:00 PM

Appointments are available outside regular office hours.

Business insurance

Practical coverage options built around your operation, employees, property, and risk.

Personal coverage

Protection for your home, vehicles, and the other things you have worked hard to build.

Independent guidance

Access to a broad group of insurance carriers, with a local advisor helping you compare options.

People you can call

Meet the Springfield team

Get to know the local professionals who can help with your coverage and service needs.

Kenneth (Kenny) Chilton, CLCS

Kenneth (Kenny) Chilton, CLCS

Commercial Lines Manager

About Kenneth+

Kenny began his insurance career in 2013 after leaving the retail management world. He started out with a life insurance company but soon joined our staff at Estal Insurance and Financial Services in early 2014. He started off as a producer (agent) working out of the Nixa location. Soon after the merger of Estal Insurance and Financial Services with Mid America Specialty Markets, Kenny took on the role as our Commercial Lines Manager. Kenny now works out of our Springfield office where he works closely with all of our commercial insurance carriers to develop competitive quotes and risk analysis for our business insurance clients. He oversees our entire agency commercial quoting processes and works closely with our commercial lines team in regards establishing and monitoring excellent customer service and client retention. As a valuable member of our agency management team, Kenny also works on many other agency specific projects. Kenny is a member of the Nixa Chamber of Commerce.

Stephanie Bishop, PLCS

Stephanie Bishop, PLCS

Personal Lines Manager

About Stephanie+

Stephanie joined Estal Insurance and Financial Services in 2013 as an Insurance Producer (agent). After the merger of Mid America Specialty Markets with Estal Insurance and Financial Services, Stephanie took on the role of Personal Lines Account Manager working out of our Springfield Missouri Office. Stephanie is responsible for overseeing our entire agency personal lines producing and servicing staff! She works closely with our personal lines insurance company partners to make new personal insurance product lines available to our clients. She provides training on our personal lines products to all agency producers and servicing staff. She works with our personal lines staff to provide renewal review services to our existing clients to help assure they are receiving competitively priced policies for all their insurance needs. Stephanie is a valuable member of our agency management team where she assists with agency special projects, helps set agency goals and provides guidance for future agency growth. She is a member of the Nixa Chamber of Commerce and a member of the Springfield Chamber of Commerce.

AW

Abby Williams

Customer Service Representative (CSR)

Biography coming soon.

Haley Estal

Haley Estal

Customer Service Representative (CSR)

Biography coming soon.

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Let’s find coverage that fits.

Tell us what you need, and our team will help you take the next step.

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